
Frequently Asked Questions
Why is there a start up fee?
Your $75 start-up fee/buy-in guarantees your competitive price for fuel!
What locations do you deliver to?
We currently serve zip codes 32080, 32084, and 32086. If you have a need outside of these zips, don’t worry just give us a call and we will accommodate your needs if possible!
I live in a gated community- can I still get gas delivered?
Yes! During your fuel request in our app, just add to the comment section the gate code or notify your gate attendant we will be coming.
How do you price your fuel?
We source our fuel from the long standing fuel distributor in town and our competitive prices are based on the local gas stations in the area.
What fuel types do you offer?
We offer “Regular 87 Octane” and “Ethanol Free REC-90.” Stay tuned because Diesel is coming soon!
Where is Stay Fueled LLC?
Founded in St. Augustine, Florida and delivering to zip codes 32080, 32084, 32086.
What type of locations do you deliver to?
Stay Fueled will deliver to your home, work, gym, or dock as long as there are no rules/laws at the designated location restricting our delivery.
What are the delivery times?
Simply open the APP and choose the day/time window for your delivery!
How will you access my gas cap?
Most vehicles manually open and close, but if your cap locks simply leave it open and we will close it after your delivery.
How will you locate my car?
Within the app you will provide us with a photo of your vehicle(s), tag number, and other identifying features. Stay Fueled will be sure to match the tag and car to your order before fueling. You will also have the option to add notes in the details of your order. Our driver will contact you via phone or app if they are having issues finding your car.
How do I pay?
All payments will be collected through the app and processed within a secure payment platform creating a hassle free delivery.
How do I get my receipt?
All of your orders will be saved within the app for you to review at all times.
Is there a cancellation fee?
Yes and no. You may cancel for free within 1 hour of your delivery; however, if you cancel within the hour of your expected delivery there is only a $10 fee to ensure stability of deliveries. If we arrive and your vehicle is inaccessible, you will be charged a $15 delivery fee. We do understand accidents happen so don’t fret. Please see our cancellation policy @_______ for further details.
Do you offer discounts or promo codes?
Yes and yes! We have both especially for our military and first responders!